PPP Loan Forgiveness—Online Application Coming Soon

At Frost, we are committed to delivering resources and information to help Paycheck Protection Program (PPP) borrowers navigate the loan forgiveness process. To help deliver the quality experience our customers expect, beginning September 1, 2020, Frost is implementing a phased approach to accepting and processing PPP loan forgiveness applications based upon the date that a customer’s PPP loan was funded. We will notify PPP borrowers via email when their PPP loan funding date is eligible to apply.

When eligible, PPP Borrowers will be able to complete an online version of the SBA’s forgiveness application. Our online loan forgiveness application portal will capture all of your application details and supporting documentation needed for SBA loan forgiveness. Please note, there is no rush to apply and as your partner in banking, we will keep you updated on important dates for the loan forgiveness process.

Our online loan forgiveness application portal will be available to all PPP borrowers via our website. Borrowers will not be required to be current Frost Online Banking or Treasury Connect users to apply online. In order to protect your information, your PPP loan and PPP loan forgiveness application from unauthorized access and fraud, Frost will only provide access credentials to our PPP Loan Forgiveness Portal to the individual(s) that signed the Frost PPP Promissory Note for that loan.

What to expect when you apply for PPP Loan Forgiveness with Frost

A dedicated PPP Loan Forgiveness Support Team ready to assist with the application process.

Step by step guidance about how to apply, required documentation and FAQs.

A central place to submit information, upload documentation and track your forgiveness request.

Easy steps to get started

Determine which application is right for you

The SBA has provided two different applications. The EZ version of the loan forgiveness application requires fewer calculations for eligible borrowers. To see which application is right for you, answer the quick questionnaire:

FIND THE RIGHT APPLICATION

Become familiar with the application

We strongly recommend that you begin reviewing the version of the instructions and application that you are eligible to use and become familiar with them, as these will be used to help you complete Frost’s online application.

Gather required documents

Having your required documentation ready will be imperative to submitting your forgiveness application to Frost successfully. You will need to upload documentation during the online application process. You can download and print the following resources to help you as you prepare to apply online:

Frequently Asked Questions

Documents verifying the eligible cash payroll payments from the Covered Period or Alternative Payroll Covered Period consist of the following:

Option 1. Third-party payroll report
Option 2. Form 941 reported or that will be reported
Option 3. Internal payroll report or bank statements


Documents verifying the eligible non-cash payroll payments from the Covered Period or Alternative Payroll Covered Period of the following:

Within Texas:
Option 1. Unemployment insurance tax filings reported or that will be reported
Option 2. Account statements
Option 3. Payment receipts or Cancelled checks

Outside of Texas:
Option 1. State quarterly business and individual wage reporting, reported or that will be reported AND/OR Unemployment insurance tax filings reported or that will be reported
Option 2. Account statements
Option 3. Payment receipts or Cancelled checks


Documents verifying the eligible cash compensation to an owner-employee, a self-employed individual or general partner from the Covered Period or Alternative Payroll Covered Period consisting of each of the following:

  • 2019 Tax Form 1040 Schedule C
  • 2019 Tax Form 1040 Schedule F
  • 2019 Tax Form 1065 Schedule K1

If you are using the 3508 EZ application, you must upload one document showing the number of FTEs on January 1, 2020 and another one showing the number of FTEs at the end of your selected covered period.

If you are using the 3508 application, you must upload one of the following documents showing the average number of FTE employees on your payroll per week:

  • Form 941 reported or that will be reported
  • State quarterly business and individual employee wage reporting, reported or that will be reported
  • Unemployment insurance tax filings reported or that will be reported

Your documents must cover one of the following date ranges:

Option 1. February 15, 2019 and June 30, 2019
Option 2, January 1, 2020 and February 29, 2020
Option 3. If you are a seasonal employer, you can choose from the timeframes above or any consecutive 12-week period between May 1, 2019 and September 15, 2019


Documentation verifying existence of the mortgage which includes February 15, 2020, eligible payments from the Covered Period and one month after the Covered Period ends consist of:

Option 1. Lender account statements showing amount owed and paid
Option 2. Lender account statements showing amount owed AND Payment receipts or Cancelled checks
Option 3. Lender amortization schedule AND Payment receipts or Cancelled checks


Documentation verifying existence of the rent or lease which includes February 15, 2020, eligible payments from the Covered Period and one month after the Covered Period ends consist of:

Option 1. Account statements or invoices showing amount owed and paid
Option 2. Account statements showing amount owed AND Payment receipts or Cancelled checks
Option 3. Copy of entire rent or lease agreement AND Payment receipts or Cancelled checks


Documentation verifying existence of the utility prior to February 15, 2020, eligible payments from the Covered Period and one month after the Covered Period ends consist of:

Option 1. Account statements or invoices showing amount owed and paid
Option 2. Account statements showing amount owed AND Payment receipts or Cancelled checks
Option 3. Invoices showing amount owed AND Payment receipts or Cancelled checks


Frost cannot provide financial, legal or tax advice, including interpretation of the SBA’s rules or guidance for loan forgiveness, or how they may apply to the circumstances of your business. Please seek financial, legal or tax advice from your financial, legal and/or tax professional(s). Please note that the information above is taken directly from the SBA and/or the SBA Paycheck Protection Program Loan Forgiveness Application, and is posted here solely for your convenience. It is not intended to be, and should not be considered, comprehensive or definitive. Please be sure to consult the SBA and/or U.S. Treasury PPP websites for information related to loan forgiveness and the PPP program. Guidance and rules directly from the SBA and/or the U.S. Treasury will supersede and control over any information below or in any FAQ posted here, to the extent of any conflict.

Please continue to check back here for the latest information about how and when to apply for loan forgiveness. In the meantime, you can visit the SBA’s website for additional important details and conditions on loan forgiveness.