When you've been around for 144 years, you learn a thing or two about how to treat people. The principles below aren't simply how we conduct business, they're what we live by. See what our customers say about how we measure up.

WE BELIEVE ...

  • We believe in using technology to serve our customers. Not avoid them.

  • Bankers should know their customers by name and vice versa.

  • Courtesy should not be based upon the size of one's nest egg.

  • The Golden Rule is more valuable than a free toaster.

  • When a customer calls, an actual person should answer the phone.

  • We believe in doing what's right, even when no one is looking.

  • We'd never do anything with a customer's money that we wouldn't do with our own.

  • We wouldn't say anything in this size print that we wouldn't say in this size.

  • You get what you pay for.

  • If it sounds too good to be true, it is.

  • Slow. And. Steady. Wins. The. Race.