Frost Bank received the highest numerical score among retail banks in Texas in the proprietary J.D. Power and Associates 2010-2013 Retail Banking Satisfaction StudySM.
The 2012 study is based on 51,563 total responses measuring 13 providers in Texas and measures opinions of consumers with their primary banking provider. Proprietary study results are based on experiences and perceptions of consumers surveyed in January - February 2013. Your experiences may vary.
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