As a Western National Bank customer, you enjoyed access to a strong, well-run bank, a high level of service and a commitment to customer relationships. And that's exactly what you will receive at Frost.

Because of the merger, you now have access to a broader range of banking, investment, and insurance products and services, custom technology such as the Frost mobile app, and the convenience of Frost's extensive network of financial centers and ATMs across the state.

Frequently Asked Questions

We've tried to address any questions you might have about the merger. If you don't see the information you're looking for, please don't hesitate to call us at (800) 513-7678, 24/7.

Are there new business hours?
Yes. Effective Saturday, June 21, 2014, the new hours are:

All Lobbies
Monday-Friday 9am-5pm
All Motor Banks
Monday-Friday 7:30am-6pm
Saturday Hours
Midland Drive and Grandview
Saturday 9am-2pm
When was the conversion to Western National Bank completed?
The conversion of Western National Bank to Frost was completed at the close of business on Friday, June 20, 2014.
Did my account number change?
Yes. In most cases, a prefix of 57 was added to the last seven digits of your WNB deposit account number. Your new account number is listed in the letter sent by Frost as well as in My Frost Online Banking.
Can I continue using my current checks and deposit slips?
Yes. However, when it comes time to reorder, please call Frost Customer Service at 1-800-513-7678 or stop by any Frost Financial Center. You can also order your checks online in My Frost Online Banking.
Who is heading the new operation?
Dick Evans is chairman and CEO of Frost Bank and the holding company, Cullen/Frost Bankers, Inc. Wesley Bownds is president of the Permian Basin Region and Jack Wood joined the Cullen/Frost Board of Directors.

View all FAQs

Helpful Links

Important Dates

September 30, 2014

View account activity and statements, and download to Quicken and QuickBooks with Western National Bank's online banking service until 6 p.m.