Here’s what that means for you.

It's about taking care of our customers.

We're thrilled to receive the J.D. Power Award for "Highest Customer Satisfaction with Retail Banking in Texas," for the 13th year in a row. Whether you stop by and work with one of our friendly bankers, or talk with a real person online on our 24/7 live chat, we invite you to experience the award-winning service for yourself.

For J.D. Power 2022 award information, visit jdpower.com/awards

It's about having 24/7 access to an expert in Texas.

Get help right when you need it without navigating a phone tree of options. Call (800) 513-7678 anytime, and you’ll speak to a banker right here in Texas who can answer any financial questions you have. You don’t have to bank with us to matter to us.

Get in touch »

It’s about making everything easier and faster for you.

We never stop looking for new ways to make banking simpler, smarter and better. And as our customer, you should always expect to see developments from us, like Digital Wallets, Freeze Your Card, and Send Money with Zelle.

Explore our technology »

It’s about knowing your money is safe and secure.

We work hard to protect your information, prevent fraudulent activity and alert you of any unusual activity. Because keeping your money safe is our most important priority.

Learn more about our security measures »

It's about always having access to your money.

Enjoy easy access to your cash from the largest ATM network in Texas with 1,700 and counting, and 150+ financial centers across the state. While other banks are decreasing their locations, we’re focused on opening more.

Find locations near you »

It’s about award winning service

When you have an account with Frost, you have a relationship with Frost. We’ll answer the phone when you call 24/7, right here in Texas. And we’ll be here for you with a square deal and prudent financial advice and tools to help you with all the milestones in the years ahead.

Don’t take our word for it. Here’s what our customers have to say about us.

"This sounds so silly, but I love my bank. I love the friendliness, I love the customer service, I love how they treat you the same regardless of if you have $10 or $10 million."

— Gene K.

"Frost wrote the book on how to treat their customers!"

— Adam S.

"Best customer service ever. Nicest and happiest employees ever. And y’all give me cookies when I turn up in person."

— Annie B.

"Amazing customer service! Outstanding reputation! Real people who care!"

— Rhonda K.

"The best feature ever. Two rings and a person! Love it!"

— Jeff N.

Personal Checking Accounts

We’re proud to offer a suite of checking account options, tailored to meet you where you are in your financial life today and support you for years to come.

Explore account options »

Personal Loans

We have a variety of products to help you pay off unexpected bills or finance a home improvement project. Every loan comes with the Frost relationship you rely on.

See personal loan options »