Established in 1868 in San Antonio, Frost received a national bank charter in 1899 and switched to a state charter in 2012.
One of the 60 largest U.S. banks, Cullen/Frost is a financial services company with $40.1 billion in assets at September 30, 2020 and $35.3 billion in trust, brokerage and advisory assets as of March 31, 2019.
With 4,500 employees statewide, Frost offers banking, investments and insurance to Texans in the San Antonio, Austin, Corpus Christi, Dallas, Fort Worth, Houston and Permian Basin and Rio Grande Valley regions.
The holding company, Cullen/Frost Bankers, Inc., was created with the 1977 merger of Frost Bank Corp. and Cullen Bankers, Inc. The stock was first listed on Nasdaq and has been listed on the NYSE since 1997 under the ticker CFR.
While other banks are closing branches, Frost is expanding. In 2018, Frost announced that it nearly doubled its presence in the Houston region by opening 25 new financial centers in the following two years. Frost has more than 130 financial centers in major Texas markets and is planning to add more.
As of 2019, Frost has earned the highest ranking in customer satisfaction in Texas in the J.D. Power Retail Banking Satisfaction Study for 10 consecutive years.
Also as of 2019, Frost has earned more Greenwich Excellence and Best Brand Awards for providing superior service, advice and performance to small-business and middle-market banking clients than any other bank nationwide for three consecutive years.