Personal Banking / Card Services

A card that carries more than money

When you get a personal Frost Debit Card, you get helpful features, stylish design - and the support of real people available 24/7 to make banking better for you.

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Payment with personality

You’re more than an account — so choose a color for your personal debit card that reflects you.

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Payments made easy

Easy payments at merchants and ATMs that accept contactless payment and Digital Wallet make banking quicker and more hygienic — though you can still use your chip or swipe, of course.

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Smart features that help keep your money safe

You have the same level of security whether you’re tapping, swiping or inserting your card. Plus, you can freeze your card or change your PIN right from the app. Learn more about how we keep your money and information secure.

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Experience the Frost difference

Real human support
Here for you all day. And all night. Don’t let your financial questions or concerns make you lose sleep. Give us a call 24/7 at (800) 513-7678, or schedule an appointment to see us in person during business hours.
Easy access to your money
Enjoy fee-free ATM withdrawals at H-E-B and Circle K locations statewide, plus CVS and Walgreens stores in Dallas and Tarrant County.
Bank where you matter
At our core, we’re just people helping people. We’re passionate about supporting your financial goals, keeping your money accessible and offering help when you need it.

FAQs

Choose your card color in the Cards section on the Frost app or online banking.

If your card has been lost or stolen, you can report it and order a new one right in our app. Call us right away at (800) 513-7678 if you have any other questions. We’ll be ready to help.

You can call us 24/7 at (800) 513-7678 with any questions, or visit this page to learn more about customizable Debit Card Alerts.